Frequently asked questions and answers about
The parks
How does parking work?
If you’re a day visitor to Summer& Waterland , parking Waterland right as you drive into the resort. Payment is made via Easypark or Parkster, and Kneippbyn has parking attendantswho can assist you. The parking feeis 25 SEK per hour, with a maximum of 75 SEK per day.
From the parking lot, it’s about 300 meters to the main entrance of Sommarland.
How do I book Adventure Golf, and where do I pick up the equipment?
We're glad you want to play our fun, themed adventure golf!
Golf reservations and payments are handled at the Magasinet gift shop, located right next to the course and our reception desk. That’s also where you’ll pick up your clubs, balls, and scorecards.
Adventure Golf is open on the same days as Summer and Waterland. Click here to view the full schedule.
Are there any height or age restrictions for the attractions?
Yes. Several attractions at the adventure parks have height or age restrictions for safety reasons.
This applies primarily to:
- Water slides
- Major rides
- Certain motorized activities
The current height and age requirements are as follows:
- At each attraction
- On information signs in the park
- On the website
- Through on-site staff
The safety limits are established in accordance with applicable regulations and must be followed.
Are there any group discounts?
Yes. Kneippbyn offers group discounts for:
- Schools
- Organizations
- Corporate Event
- Larger groups
For quotes and reservations, we recommend that you contact us in advance.
Will I receive a refund if I am unable to visit Kneippbyn on the reserved date?
Tickets to Kneippbyn Summerland Kneippbyn Waterland are generally non-refundable.
If you have purchased cancellation insurance, the terms and conditions listed in your booking confirmation apply.
In many cases, you can instead:
- Change the date on your ticket (subject to applicable rules)
Please contact customer service if you are unsure about the terms of your reservation.
Can I change the date on my ticket to Kneippbyn?
Yes. You can change the date on your ticket to Kneippbyn Summerland Kneippbyn Waterland.
Here's how to do it:
- Email iticket@kneippbyn.se
- Or call 0498-251000
- Enter your booking number (four letters and two numbers)
Important:
- Any changes to the date must be made by 10:00 a.m. on the day of your appointment.
- If you switch to a day with a higher price, you'll pay the difference.
If you can't find your booking confirmation, our customer service team will be happy to help you.
How do I get to and from Kneippbyn?
Kneippbyn Resort Visby is located by the sea, about 3 km south of Visby.
You can get there by car, bike, bus, or on foot.
If you want to take the bus, the easiest way is to download the Gotland Public Transportation app. There you’ll find timetables, a map to the nearest station, and the option to buy tickets. You can also visitwww.gotlandbiljett.se tofind information and buy tickets.
Local bus line 10 from Visby stops on Kneippbynvägen in the town of Vibble. From the bus stop, it takes about 8 minutes to walk to Kneippbyn.
During peak season, a limited number of bicycles are available for rent at the front desk, and these are rented on a daily basis. If you would like to rent a bicycle for the duration of your stay, please contactwww.gotlandscykeluthyrning.com
If you’d like to take a taxi, we recommend one of the local companies, such as Taxi Gotland. You can reach them at +46 498 200 200. Our address is: Kneippbyn 15, 622 61 Visby.
How does it work for people with disabilities and their companions?
Adventure Parks:
For our guests with disabilities, a specially designated ticket offering reduced admission is available, which can be booked as usual through our online booking system. Upon presentation of a valid certificate, one companion may enter free of charge and does not need to book a ticket.
We currently do not have the option of prioritized queues. However, occupancy is lower on weekends.
Concerts:
Kneippbyn Live is intended to be accessible to everyone.
The requirements for each concert are listed in the FAQ section on the event page
Can we bring our own picnic to Summer and Waterland?
Absolutely. There are also barbecue areas (Summerland) available for all our visitors. Please note that you are not permitted to bring your own alcohol into the park or consume it there.
What are the booking terms and conditions?
Would you like to read more about our full booking terms and conditions regarding payment, cancellation, cancellation insurance, etc.?
What is the easiest way to contact you?
We are here for you.Here you will find information on the easiest way to get in touch with us.
What kind of food is available at Kneippbyn?
There's something for everyone here! Learn more aboutFood & Drink
What food options are available for me if I don’t eat meat, have allergies, or have other dietary preferences?
Of course, we’ve tailored our menu to ensure there’s something for everyone. At Frukosten, Boston Diner, Gusto, and Solsidan, we can accommodate all types of dietary preferences and allergies.
Can I pay for my vacation in installments?
Yes, you can pay for your accommodation or travel package in installments.
At the time of booking, a deposit of 10% of the total booking amount is required.
You can then make payments in installments until 28 days before arrival, at which point the booking must be paid in full.
If you cancel more than 28 days before arrival, the “deposit” will not be refunded.
Admission tickets must be paid for in full at the time of booking.
For the full terms and conditions, click here.
What's included in the Season Pass?
As a season pass or punch card holder, you have access to the parks on all open days during the season. More than 90 days of play, swimming, and fun await you from May through August.
In addition to access to all the fun activities in the parks, as a season pass holder you receive the following benefits:
- Admission to our End-of-School-Year Party at Waterland exclusively for Season Ticket Holders
- Bring a friend during the promotional weekend
- 10% off food & soft drinks
- 50% off padel tennis all summer long
Once you have a season pass, you don’t need to reserve a specific day. This means you can still visit us even if the park is sold out for single-day tickets.
What are the terms and conditions for the Parent Card?
The Parent Card can be shared by two people and includes a total of 10 day passes to Summer and Waterland. A maximum of two passes may be used per day of visit. The card is valid for one season.
How do I activate my season pass?
As a season ticket or multi-trip ticket holder, you have access to the parks on all opening days during the season. No advance booking is required. This means you can visit us even if the park is sold out in terms of single tickets.
Once you have purchased your season pass, you will receive a text message with a QR code that you show at the entrance to collect your wristband.
Before collection, you need to activate your card. This is done digitally.You can read our step-by-step guide here.
What is the security package?
Your safety is our top priority, both at Kneippbyn and during the booking process!
For SEK 150, you can add the security package, which gives you the option of canceling your booking without penalty.
Terms and conditions of the security package:
When you choose the Peace of Mind Package, you can cancel your tickets for a full refund until 10:00 a.m. on the same day you booked your visit to the park. (The fee for the Peace of Mind Package is non-refundable.) You do not need to provide any documentation or explain why you are canceling; simply notify us atiticket@kneippbyn.seto receive a refund. Easy and hassle-free. (Admission tickets purchased without the Peace of Mind Package are non-refundable.)
What is a cabana, and how do I book one?
A Cabana is the best place in Waterland.
A popular option for families who want to enjoy the sun away from all the fun water slides while securing the "best spot." Please note that everyone in your party must purchase an admission ticket.
DESCRIPTION
Our cabanas are located on a small hill above the Lagunen oasis.
Your cabana will be ready for you when the gates to the water park open, but you can also arrive a little later. A cabana is ideal for 2 adults and 2 children.
Food & drink
You can easily order food and drinks from the adjacent Pool Club via your mobile phone, and the area is fully licensed. Secure a truly wonderful spot for a fantastic day at Waterland.
Check-in
Cabanas are rented per opening day and cost SEK 399 – regular opening hours apply. You check in your Cabana at the entrance to Waterland Badshopen).
Please note that you will need to purchase separate admission tickets for all persons in your party over the age of 3.
What happens if I've purchased a weekly pass for the parks?
With a weekly pass, you can simply enjoy all the fun activities for a whole week. Perfect for those staying at the resort for a longer period. You can move freely between the parks during their opening hours, and only the "start date" needs to be booked in advance—on other days, you simply show your admission wristband. As a guest staying at Kneippbyn, you receive a discounted rate on the weekly pass.
How does the 2-day ticket work?
Kneippbyn's 2-day tickets are a popular choice for those who want to make the most of their visit to Summer and Waterland.
A 2-day ticket grants access to both Kneippbyn Summerland Kneippbyn Waterland for two days.
Terms and Conditions:
- You only need to book the first day in advance.
- Day two does not require advance booking.
- There are reserved spots for 2-day guests for up to 14 days.
- The ticket is valid for 14 days from the first visit.
- The same QR code is used on both days.
On day two, go straight to the entrance.

